simple touch
Snapshot Recording

Wherever there is customer experience, smart recording, strong analysis and full control with artificial intelligence.

Ekran Kaydedildi

Every frame of your operation is under the eye.

Safety and performance
redefine.

Save the invisible. Manage the unmeasurable.

Make any interactions in your call center transparent with SimpleTouch. BDDK and KVKK compatible audio, screen and camera recording solution for your remote or office teams.

It simultaneously records not only what is being talked about, but also what is done on the screen at that moment and the status of the personnel at the computer. It transforms all your complex business processes into traceable and 100% provable digital data.

Save the media. Understand the interaction.
Manage with artificial intelligence.

Record interactions, analyze and complete control with artificial intelligence at every point where all field operations also have customer experience.

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Recording and Screen Capture

Simultaneously record all audio, screen and camera data across your contact center to create 100% verifiable, BRSA- and KVKK-compliant digital archives.

AI-Powered Analytics

Analyze your video and screen recordings with artificial intelligence in seconds. Automatically detect violations, sensitive data and employee sentiment.

Quality Management

Measure customer interactions with customizable evaluation forms and tagging structures, and objectively improve your teams’ performance.

Security and Privacy

Mask sensitive data and report every action performed within the system to ensure end-to-end protection and complete accountability in line with KVKK and BRSA standards.

Insights

Transform complex data into strategic decisions with AI-powered metrics, transcription and trend analysis, eliminating operational blind spots.

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Unlimited integration, complete visibility

Regardless of the infrastructure you use; SimpleTouch works perfectly with all your CRM, ERP and web-based business software. By directly associating your critical financial processes and operational steps with digital records; We turn the audio, screen and camera data into a single meaningful data set.

Thanks to our platform independent architecture, it can have artificial intelligence-supported control power without the need to change your existing systems; You can make every moment of your operations transparent, safe and verifiable.

with all sectors
fully compatible

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Contact Centers

Banking

Insurance

Healthcare

Technology

Tourism

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Active Recording LIVE

00:04:17

Source Screen Recording

Webcam Active

Audio Recording Active

Storage Usage

840 MB used2 GB total

AI Analysis LIVE

Female · 94%

Happy · 87%

Object · 91%

Object Detection4 objects detected

Anomaly ScanClear

Analysis Progress

Quality Assessment

Evaluation Form Completed

Tags & Notes Completed

Category Assigned

Questionnaire Under Review…

Quality Score

0

/ 100 points

System Protection Active

Sensitive Data Protection

Active

KVKK Compliance Approved

BRSA Compliance Approved

Audit Logs Logging

Monitoring Reports 12 active reports

Real-Time Statistics

Weekly AI Analysis Data

Analysis

Trend

AI Transcription1,240 words

Timeline Events38 events

AI Trend Analysis: +18% ↑ this week

Active Recording LIVE

00:04:17

SourceScreen Recording

WebcamActive

Audio RecordingActive

Storage Usage

840 MB used2 GB total

01 — Recording

Recording and Screen Capture

Screen Recording

Webcam Recording

Wearable Camera Recording

Audio Recording

Screen Snapshot

Camera Snapshot

AI Analysis LIVE

Female · 94%

Happy · 87%

Object · 91%

Object Detection4 objects detected

Anomaly ScanClear

Analysis Progress

02 — Analytics

AI-Powered Analytics

Video Analytics

Object Detection

Gender Detection

Sentiment Analysis

Anomaly/Fraud Detection

Text Blurring

Dynamic Application Blurring

AI Tagging

Quality Assessment

Evaluation Form Completed

Tags & Notes Completed

Category Assigned

Questionnaire Under Review…

Quality Score

0

/ 100 points

03 — Quality

Quality Management

Quality Evaluation Forms

Tagging and Notes

Status and Category Management

Questionnaires

System Protection Active

Sensitive Data Protection

Active

KVKK ComplianceApproved

BRSA ComplianceApproved

Audit LogsLogging

Monitoring Reports12 active reports

04 — Security

Security and Privacy

Sensitive Data Protection

Monitoring Reports

Audit Logs

KVKK and BRSA Compliance

Real-Time Statistics

Weekly AI Analysis Data

Analysis

Trend

AI Transcription1,240 words

Timeline Events38 events

AI Trend Analysis: +18% ↑ this week

05 — Data

Insights

Real-Time AI Statistics

User AI Cards

AI Transcription

AI-Based Dynamic Timeline

AI Trend Analysis

Why Ctcomm?

As CTCOMM, we simplify complex processes with the touch of “SimpleTouch”. Going beyond traditional recording systems; With our architecture that makes sense of sound, screen and camera images with the artificial intelligence layer, we free businesses from hardware costs and move them to the center of digital transformation. Because we know that the operation management of the future; It requires not only following processes, but understanding the human factor and processing data with confidence.

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Years of Experience

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Enterprise Clients

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Active Users

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Countries Served

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Frequently asked questions

Frequently asked questions and answers from our customers.

How do you protect sensitive data? (Dynamic Blur)

Using AI-powered image analysis, SimpleTouch detects sensitive information on the screen—such as credit card details or Turkish National ID numbers—in real time and automatically masks it with blur, even when the window position changes.
Is the system compliant with KVKK and GDPR?

Yes. Data is stored securely and made accessible only to authorized individuals through a hierarchical authorization structure. Our masking technology ensures the highest level of personal data protection.
How does AI monitor operational security?

Using camera recordings, our object recognition technology detects and reports risky behaviors in real time, such as employees holding a phone, the presence of a second person in the environment, or note-taking.
How do employee motivation and sentiment analysis work?

Our HR Module analyzes micro-expressions in video calls or webcam recordings, transforming teams’ burnout and motivation levels into measurable data.
Which CRM or business software can it integrate with?

SimpleTouch is platform-independent. It can be quickly integrated with all web-based applications and popular CRM and ERP systems, enabling records to be matched with financial transactions.
Does it affect internet speed in a remote working model?

No. Thanks to our smart compression technology and snapshot-based approach, it provides uninterrupted data transfer without overloading bandwidth.
What Are the Differences Between Cloud and On-Premise Deployment?

At CTCOMM, we offer two different deployment models to fully align with your organization’s security policies and technical infrastructure requirements:

Cloud Deployment: This model allows you to activate your system within minutes without any hardware or server investment. Your data is stored in our highly secure cloud infrastructure. It is ideal for businesses seeking rapid scalability and low initial costs.

On-Premise Deployment: For organizations that need to keep their data within their own infrastructure due to data privacy policies, the system is installed entirely on your own servers. All data flow and storage processes remain under your control. This model is especially preferred by sectors with strict security protocols, such as finance and government.
Why should I choose SimpleTouch instead of screen recording?

While standard screen recordings create substantial storage costs and privacy risks, SimpleTouch records only critical moments and data, reducing storage costs by 80% and providing automated AI-powered monitoring.

Get started right now!

Start using the Simple Touch in your company.